Terms and Conditions

OneStopBioShop is a trading name of OneStopBioShop Limited, a company registered in England and Wales with company number 08438154.

VAT

OneStopBioShop Limited is not registered for VAT.

Delivery Times

Items are normally dispatched within 5 working days, unless otherwise specified.

Contact us for more information on delivery times on specific items.

Carriage

Carriage charges (where applicable) will cover the cost involved in sending your order from us to you.

We will, where possible, notify you of dispatch and provide you with a tracking number so you can track your consignment online.

Failure to accept the consignment may result in it being returned to us, which will result in a re-delivery charge.

Faulty Items

We will replace any items which develop a fault or fail as a result of mechanical failure within 12 months from date of purchase.

These items will be replaced on the condition that the faulty part is returned to us for visual inspection.

Whilst we ship worldwide, we are a UK based company and International customers with warranty claims are responsible for the cost of shipping the replacement parts to their home country.

Returns

Items that are deemed ‘no longer required’ will be accepted if returned within 7 days from date of delivery. All returns must be as-new and unused.

Customer is responsible for all costs incurred in returning items.

All returns must be sent using either a courier service or a postal service. Please contact us for a return address.

Last updated: 01/09/2013